How to find out your user/membership ID and password

How to find out your user/membership ID and password. 

1. If you have not done so already download the RSL App on the Google and Apple app stores.
2. Download the app. 

3. Click Join Now



4. Tick Yes, I have a member ID and Password



5. Click Forgotten Your Member ID?



6. Add your child’s first and last name and email address previously registered when joining. Then click send Member ID.

An email will be sent with your Membership ID.

Go back to step 4 and on step 5 click Forgotten your Password. 

Following the instructions and you will have both your membership ID and your password, which you must keep secure. 

If you can not remember the email registered to this account please contact reception on 020 8498 1010 who can give you your membership ID to start the process. Go straight to step 4.